2b-demand is ideally a follow-up programme to 2b-commercial; however, it can stand alone when required. This programme expands on the holistic & commercial brand understanding of 2b-commercial to complete the picture via an understanding of the brand interface at the point-of-purchase.
The overall objective of the programme is to provide:
- knowledge of the interaction between the consumer, shopper & customer of a brand & the impact at the point-of-purchase to enable meaningful insight & hence compelling strategic recommendations
Thus the programme focuses on applying advanced insight to a business project via a demonstrated understanding of:
- the demand interface of a brand at the point-of-purchase, specifically the role & dynamics of the:
- consumer
- shopper
- customer
- the customer landscape in SA & shifting trends
- what to take in to account at the upfront project stage & final presentation
The programme comprises a half day, with an exercise for completion before the session & a case study to ensure learning integration.
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